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Frequently Asked Questions

FWC is a financial services brokerage that strives to financially empower South Africans from all walks of life through the best selection of products and information. Need to know more? Take a look at our frequently asked questions below. 



Any questions? Get your answers now.

How does FWC work?

The benefits that FWC can offer clients are threefold. Firstly, we make available the best selection of insurance and investment options while ensuring the utmost convenience. Secondly, we offer South Africans an avenue for making money by referring their friends and family to the platform. Finally, we offer work opportunities and training programmes to help you grow a career as a financial advisor.

How much can I save on insurance through Financial Wealth Capital?

Approximately 95% of customers who have compared insurance quotes with FWC have saved money. Consumers can save up to R600 a month when they compare with us! Your personal circumstances and the product you are considering will determine how much you save.

How can I earn some money through Financial Wealth Capital?

You can earn an income by referring your friends and family to our platform. The more you grow your network, the better the earning potential.

How can I grow my career through Financial Wealth Capital?

With Financial Wealth Capital there are endless growth possibilities, through our myriad of training programmes you can pursue and grow a career in the financial sector. Candidates are trained and qualified in various roles, and ultimately groomed and empowered to run their own entities.

If I select a brand, am I committing to anything?

No. You are not obligated to agree to anything. Once you’ve picked a brand, a consultant will give you an obligation-free call and will discuss your requirements over the phone, should you wish.

Do you give or sell my details to any 3rd parties?

Keeping your data secure and dealing with you fairly is very important to us. No third parties will have access to your details, and we do not share or sell them.

What factors are taken into account in determining what premium I pay?

Several things are taken into account when determining your insurance premium. These can include what purpose your vehicle is used for the make and model of your motor vehicle, your previous claims history where your vehicle is kept at night, where you live, as well as who the driver of the vehicle is. For this reason, then, it is important to be completely honest when applying for insurance as these details will also factor in when you claim.

Can my age affect my premium?

It depends on the type of insurance. In the case of vehicle insurance, for example, older drivers were proven to have fewer injuries than more youthful or much less skilled drivers. Insurer rates are charged on a sliding scale, with the uppermost premium being charged to an 18-year-vintage motive force, and the premium charges reducing as the driver matures.

Is it true that my marital status can affect my premium?

Yes. Due to the fact that married or co-habiting policy holders have been found to pose a lower risk than single or divorced people, they often have to pay lower premiums. One of the reasons single people are viewed as higher risk by insurers is the fact that they go out more and leave their homes empty more often.

If I cannot afford my premium this month, can I pay double next month?

Every now and then consumers may find it challenging to meet the high premium payments on the first working day of the month. In order to assist you if you do find yourself in this position, insurers can set apart a “Special Deduction” on a date which is more convenient. However, if this deduction is not acquired on this date, you will have no cover for that period for which the premium was due, and the policy will lapse. If insurers do not receive payment for that month, you unfortunately do not have cover.

Can I insure two separate addresses on one policy?

No. Because different addresses pose different risks and implications, they would have to be insured under separate policies.

What is an excess?

Excess amounts are the uninsured portions of your losses that you are responsible for paying in the event of a loss. In addition to preventing customers from submitting false claims, the excess helps to keep premiums low. In some cases, there may be additional excesses based on your policy documentation, such as who was driving your vehicle at the time of the loss. We recommend reading your policy documentation regarding excesses. As a general rule, most insurers offer a flat excess instead of an excess based on your loss.

Why does my car insurance premium increase every year even though the value of my car depreciates?

Because car insurance covers your vehicle fixes as well as other risks like theft and accident damage, car insurance premiums therefore as the cost of your car repairs and the parts used also increase annually. When reviewing your premiums however, some insurers do consider your vehicle’s depreciating value.

How can I reduce my excess?

Just as you can reduce your premiums by increasing your excess, you can also reduce your excess by increasing your premiums.

What is insurance loss control?

Loss control refers to reducing the probability of an insurance policy causing a loss through risk management. To do this, insurers need to assess the policyholder’s situation and make recommendations.

What is personal risk?

An individual’s personal risk is anything that exposes him or her to the possibility of losing something valuable. In most cases, personal risk is associated with your investments and insurance, including liability insurance as well investments in the stock market, mutual funds, or loans to others.

What are the benefits of insurance?

The main purpose of an insurance policy is to indemnify individuals and organizations against losses covered by the policy. A second benefit of insurance is that it manages cash flow uncertainty because insurer cover the payments for losses whenever theft or damage of property occurs.